Job Description
This Jobot Job is hosted by: Christian Aviles
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Salary: $100,000 - $120,000 per year
A bit about us:
We’re a global manufacturer and distributor of advanced comfort products, specializing in innovative foam technologies.
Why join us?
We believe great products start with great people. Here, you’ll join a team that’s passionate about delivering comfort, improving lives, and raising the bar for quality and safety across the industry. You’ll have the freedom to innovate, collaborate with diverse teams, and see the real-world impact of your work every day.
Job Details
Position Summary
The Product Compliance Manager serves as the subject matter expert for all aspects of product compliance. In this role, “compliance” covers the entire commercialization process — from raw material sourcing and supplier management to product delivery and customer satisfaction.
The position ensures that all products meet applicable regulations, standards, and customer requirements through each stage of the product life cycle. This includes material testing, product onboarding, labeling, claims, quality assurance, shipping, and supply chain verification. The individual will work cross-functionally with Marketing, Sales, Quality, Product Development, Operations, Supply Chain, and Logistics teams to maintain full compliance throughout production.
Key Responsibilities
Regulatory Compliance
Interpret and apply customer-specific requirements along with relevant state, federal, and international regulations.
Ensure compliance with applicable product safety and environmental standards, including but not limited to:
16CFR1632, 16CFR1633, 16CFR1640
TB117
CPSIA, Prop 65, CARB II, TSCA
FTC labeling and claim requirements
PFAS, flammability, and chemical content declarations
“Made in USA” and asbestos-related state regulations
Maintain certifications, declarations, and documentation to support all product claims.
State Regulation Compliance
Manage required registrations and variances across multiple U.S. states.
Oversee compliance for mattress, bedding, and upholstered product stewardship programs.
Customer Standards
Understand major retailer and private-label testing protocols (e.g., Walmart, Costco, Amazon, IKEA, Target, Kohl’s).
Translate customer requirements into internal testing and quality plans.
Align internal standards with customer expectations and support continuous improvement in compliance processes.
Investigate and resolve product complaints, warranty claims, and recalls as necessary.
Testing & Lab Coordination
Partner with accredited labs to conduct required product and material tests.
Review test methods and results, perform root cause analyses, and develop corrective and preventive actions (CAPA).
Ensure upstream suppliers adhere to compliance guidelines from the start of production.
Documentation & Reporting
Develop and maintain compliance documentation, including product test plans, pre-production checks, and validation reports.
Manage compliance tracking tools and summarize testing status and results.
Verify all product specifications and tolerances meet internal and customer requirements.
Audits & Quality Assurance
Conduct periodic audits across the supply chain to ensure ongoing compliance.
Review sampling, inspections, and quality checkpoints to confirm adherence to regulatory and customer standards.
Collaborate with Quality, Production, and Logistics teams to resolve any audit findings.
Cross-Functional Collaboration
Serve as the compliance resource for all departments, confirming requirements for labeling, artwork, product claims, and certifications.
Provide required documentation such as Certificates of Analysis (COA), Letters of Guarantee (LoG), and General Certificates of Conformity (GCC).
Lead product risk assessments (PFMEA) and establish control plans to minimize risk.
Review and approve product marketing materials and advertisements to ensure regulatory accuracy.
Translate customer care or washing instructions into internal standards for consistency across products.
Additional Duties
Maintain compliance documentation using company systems.
Participate in special projects or continuous improvement initiatives as needed.
Qualifications
Required:
5+ years of product compliance or related experience.
Strong understanding of regulatory processes and product safety standards.
Proficiency with Microsoft Office and documentation management tools.
Excellent organizational, communication, and analytical skills.
Ability to work independently and manage multiple priorities.
Strong attention to detail and problem-solving ability.
Preferred:
Bachelor’s degree in chemistry, engineering, or quality management.
Experience in the bedding, furniture, or consumer goods industry.
Project management experience.
Multilingual (Mandarin a plus).
Demonstrated leadership and collaborative skills.
Physical & Work Environment
Must be able to visually interpret data and communicate effectively by phone, email, and in person.
Work performed in a standard office environment with minimal physical demands.
Additional Information
Language: English required (Mandarin a plus).
Education: Bachelor’s degree preferred.
Experience: Minimum 5 years in compliance or a related technical discipline.
Reasonable accommodations will be provided as needed.
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